Alarm Technician

This is a full-time, direct placement role at Milwaukee Alarm Company.

About

Milwaukee Alarm Company (MAC) has safeguarded homes and businesses across southeastern Wisconsin since 1977 with state-of-the-art security solutions—including burglary/intrusion, security cameras, card access, fire alarms, and professional alarm monitoring. MAC supports its work with prompt, 24/7/365 support.

The Role

As an Alarm Technician, you’ll install, program, test, inspect, and service low‑voltage life‑safety and security systems for commercial and residential clients. You’ll represent MAC on‑site, ensuring clean workmanship, code‑compliant installs, and a great customer experience.

• Install, program, and commission intrusion/burglary, video/CCTV, card access, fire alarm, and alarm monitoring communicators per scope and drawings.
• Perform scheduled inspections, testing, and maintenance; document results in accordance with NFPA 72 best practices.
• Troubleshoot devices, panels, networks, and power/communication issues; execute repairs and replacements.
• Read/interpret plans, risers, one‑lines, specs, and AHJ comments; update redlines and as‑builts.
• Train end users and provide post‑install support in coordination with MAC’s monitoring team.
• Collaborate with project managers and sales on site readiness, change orders, and punch list closeout.
• Participate in an on‑call rotation to support MAC’s 24/7/365 service commitment.

• Full‑time; daytime hours with periodic overtime based on project timelines.
• Rotating after‑hours/on‑call coverage to support clients.
• Daily travel to customer sites across the Greater Milwaukee area and southeastern Wisconsin.

• Competitive hourly pay (DOE) with overtime eligibility.
• Company vehicle/tools for fieldwork, paid training/certifications (e.g., NICET/ESA), uniforms, and benefits package.

Why MAC? Join a trusted local team that provides top‑tier security solutions and responsive service to homes and businesses throughout Milwaukee, Green Bay, Oshkosh, Madison, Fond du Lac, Kenosha, and Sheboygan.

• 2+ years’ experience installing or servicing low‑voltage systems (intrusion, access, video, or fire alarm).
• Working knowledge of low‑voltage wiring, IP networking basics, and hand/power tools.
• Familiarity with NFPA 72 inspection/testing principles (MAC provides training).
• Valid driver’s license; ability to pass background/MVR per life‑safety industry standards.
• Professional communication and customer‑service skills; comfort working independently on client sites.

• NICET Fire Alarm Systems Level I/II (or progress toward it) and/or ESA or manufacturer certifications.
• Experience with Wisconsin AHJs and local permitting/inspection processes.
• Understanding of Wisconsin’s low‑voltage landscape (state generally exempts