Retail Banker II Float - Long Central Region

Overview

Retail Banker II Float - Long Island Central Region role k location:
West Babylon, New York.

Hours:

40 per week. Pay: $25.50 - $36.00 USD.

TD is committed to fair and equitable compensation and to providing growth opportunities and skill development. Base pay may vary based on candidate’s skills, experience, location, and business needs. Candidates are encouraged to ask compensation questions and discuss details with the recruiter.

• Acts as a subject matter expert in the Store for Customers and colleagues regarding all TD products, services, policies, and procedures, especially personal and business banking.
• Maintains broad knowledge of the full product suite, services, and processes; works with moderate complexity/risk.
• Makes product recommendations based on Customer needs; highlights features and benefits to support Customers and their goals.
• Uses Customer Relationship Management tools to proactively assess Customers, identify solutions, and lead outbound sales activities.
• Evaluates issues based on established practices and precedents; communicates detailed information within the team.
• Builds working relationships with customers and related teams; participates in Customer outreach, servicing and advice activities.
• Maintains active registration with NMLS as required.

• HS Diploma or GED required; 2-year degree preferred.
• 2+ years of related experience required;
  Teller experience is preferred.
• Cross-trained to take customer transactions; agility, teamwork, and flexibility to adapt to different locations.
• Ability to travel within a designated region for same-day coverage.
• Superior customer service, strong organization, and excellent communication skills.
• Demonstrated problem-solving and time-management abilities; proficient in Microsoft Office; ability to provide community financial education;
  Notary License preferred.

• Delivers Legendary Experience by helping Customers, building relationships, and providing service and advice.
• Supports the Bank's Customer Service Strategy with end-to-end advisory support and proactive insights.
• Serves as a Customer advocate, resolving questions and guiding customers toward self-service options when appropriate.
• Maintains product knowledge, listens to Customer needs, and offers solutions or referrals.
• Manages a variety of teller transactions while monitoring for fraud and adhering to policies.
• Educates Customers on self-service channels, including digital options, and acts as a brand ambassador.

• Promotes the full suite of products, sales, services, and banking capabilities; adheres to policies and procedures.
• Supports timely and accurate completion of processes; escalates non-standard or high-risk transactions as needed.
• Ensures documentation reflects client intentions and complies with rules and regulations; conducts due diligence for customer transactions.
• Contributes to operational excellence and adheres to Risk and Control Policies; fosters a positive, inclusive work environment.
• Participates in performance management, knowledge transfer, and career development; acts as a brand ambassador for TD.

• Position falls within the definition of Loan Originator under Regulation Z (Truth in Lending Act) and Mortgage Loan Originator under the SAFE Act; eligibility for employment and NMLS registration required.
• Requires satisfactory results on criminal background and credit checks as part of federal requirements.

Summary of typical physical activities and travel requirements; includes sedentary work, walking, standing, lifting, reaching, and occasional bending or kneeling as needed. The role may require continuous concentration and ability to handle multiple tasks.

TD is a leading global financial institution committed to customer experience and inclusion. We offer regular leadership and development conversations, mentoring, and training to support colleagues’ growth and well-being. TD’s Total Rewards and diverse, inclusive culture are core to our employee experience.

Accommodation: TD Bank is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. If accommodations are needed, please email TD Bank US Workplace Accommodations Program.