Sales Associate: West Babylon

Retail Sales Associate Costello's Ace Hardware | Long Island provided pay range

This range is provided by Costello's Ace Hardware | Long Island. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.00/hr - $18.00/hr

We are looking for friendly, customer‑oriented, and enthusiastic people to join the Costello's Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!

A Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them, and ringing up customer purchases on the POS register.

• Use the E.C.E.T. (Every Customer, Every Time) process with every customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers’ questions and provide information on procedures and policies
• Be at your workstation on time
• Be “customer ready” whenever you are on the sales floor
• Maintain awareness of all promotions and advertisements
• Recommend related items when appropriate and execute the S.A.L.E.S. process
• Keep your area of responsibility neat, clean, stocked, and priced properly
• Execute the daily operational goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Offer a carry‑out if appropriate
• Know the proper way to answer the telephone
• Be alert for possible merchandise losses—protect all company assets and report any missing or damaged merchandise to your supervisor
• Address all safety concerns immediately
• Advise store management of any pricing errors
• Advise store management anytime you say “no” to a customer
• Take initiative to learn product knowledge
• Take initiative to learn selling skills
• Perform other tasks as asked by store management

• Aid customers in locating merchandising in store, on , and with processing special orders
• Be proficient at executing all store services, such as mixing paint, cutting glass, pipe, and keys
• Ensure all shipments are packed out properly and all overstock is moved away
• Participate in the processing of new shipments and help keep the receiving and back‑stock area clean and organized

• Ring each transaction accurately
• Always ask for the Loyalty Card before you start a transaction; sign the customer up if needed
• Call for help when more than three customers are waiting
• Keep busy around the registers when you are not ringing
• Process merchandise returns as needed

Requirements include walking, frequent standing, stooping, reaching, and lifting up to 60 lbs. Lift of up to 25 lbs. is required for register and paperwork operations.

Entry level

Full-time

Sales and Business Development

Retail

Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal opportunity Employer.