Pet Store Lead: Customer Service

Pet Smart in West Babylon is seeking a Retail Customer Service Lead who will provide exceptional pet parent service while supporting associates. This role includes overseeing store standards and ensuring compliance with policies. The ideal candidate will have retail experience and strong leadership capabilities.

You will be responsible for enhancing the store experience, leading associates, and addressing customer inquiries. This position requires flexibility in schedule, including evenings and weekends.

Join Pet Smart and be part of a team that values customer service and associate development.

Consider building your career as a Pet Store Experience Lead:
Customer Service & People at Pet Smart.

We would love to welcome a new Pet Store Experience Lead:
Customer Service & People to our team in West Babylon, NY, United States.

For the Pet Store Experience Lead:
Customer Service & People position at Pet Smart, we are reviewing applications now.