Service Advisor
Listed on 2025-12-31
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Automotive
Join to apply for the Service Advisor role at The Russ Darrow Group
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The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology?
Are you looking for a fulfilling career and not just another job?
We believe in investing in our employees' growth and well-being. We provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We’re eager to train the right candidates from the ground up.
SummaryThe Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership’s first-line customer-relations and service representative.
Responsibilities- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance based on age, mileage, and history of vehicle
- Preparing a complete and accurate estimate of cost for labor and parts
- Establishing follow-up time
- Monitoring the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
- Must be a top performer willing to go above and beyond for customers
- Outstanding in sales and follow through
- Must have at least 1 year experience in automobile service write-ups
- Self-motivated, organized and driven to succeed
- Must possess a valid driver’s license
- Competitive Compensation Plans
- Full Benefits Package
- Medical, Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO from day one
- Growth and Advancement Opportunities
- Continuous Training and Development
- Entry level
- Full-time ul>
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