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Case Manager - Patient Concierge

Job in West Bend, Washington County, Wisconsin, 53096, USA
Listing for: EmergencyMD
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 20 - 25 USD Hourly USD 20.00 25.00 HOUR
Job Description & How to Apply Below
Position: Case Manager - New Patient Concierge

Are you passionate about providing exceptional patient care and guiding individuals through their health journey?
Connect Chiropractic is seeking a full-time Case Manager - New Patient Concierge to play a pivotal role in welcoming and supporting new patients. If you thrive on making meaningful connections, educating others, and empowering them to take charge of their well-being, this could be the perfect opportunity for you!

WHY SHOULD YOU JOIN US?

At Connect Chiropractic, we don't just offer jobs-we offer thriving, successful careers in a supportive and empowering environment. Our team is passionate, dedicated, and motivated by a shared mission to transform lives through chiropractic care.

We're excited to offer you the following:

  • Competitive pay of $20-$25 per hour
  • 8 paid holidays
  • 40 hours of PTO (after one year of employment)
  • Unlimited unpaid PTO
  • Group discounts for health, dental, and vision insurance
  • $50/month gym reimbursement
  • Free chiropractic care for employees and their family members
WHO ARE WE?

Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset.

We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work.

WHAT ARE THE HOURS?

Monday: 8:00 AM – 1:30 PM & 2:40 PM – 7:00 PM

Tuesday: 1:00 PM – 7:00 PM

Wednesday: 7:30 AM – 12:30 PM & 2:40 PM – 6:00 PM

Thursday: 7:30 AM – 12:30 PM & 2:40 PM – 7:00 PM

WHAT DOES YOUR DAY ENTAIL?

As a Case Manager - New Patient Concierge, your day is dynamic and rewarding. You greet new patients warmly, guiding them through their initial consultation with care and professionalism. You conduct insightful assessments and educate patients about chiropractic care and treatment options, ensuring they feel informed and empowered. With precision, you review X-rays and discuss financial plans, providing clarity and building trust.

Throughout it all, you serve as a compassionate advocate, helping patients take confident steps toward improved health and well-being.

IS THIS THE PERFECT OPPORTUNITY FOR YOU?
  • High school diploma or equivalency
  • Previous medical background
  • Comfortable discussing finances with others

Additionally, the ability to navigate challenging conversations with professionalism and exceptional communication skills are a plus!

Applying for this Case Manager - New Patient Concierge position is a walk in the park if you feel it fits you well. The initial application process can be completed in less than 3 minutes!

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