Summer Internship - Property & Casualty Claims

Recognized as a Milwaukee Journal Sentinel Top Workplace for 15 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation.

Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Award-Winning Internship Program
We’re proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands‑on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values.

From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.

You’ll work alongside experienced claims professionals, learn how claims decisions are made, and gain meaningful experience evaluating losses, helping customers, and solving complex problems.

If you’re curious, analytical, and enjoy helping people through challenging situations, this internship offers a unique opportunity to see how claims impacts our policyholders, agents, and communities every day.

This position is an in‑office role located in West Bend, WI. No remote opportunities for this position are available at this time.

Claims Intern - Summer 2027
Get hands‑on experience investigating real insurance claims while building skills that will set you apart after graduation.

At West Bend Insurance Company, interns don't spend their summer observing from the sidelines. You'll work alongside experienced claims professionals, learn how claims decisions are made, and gain meaningful experience evaluating losses, helping customers, and solving complex problems.

If you’re curious, analytical, and enjoy helping people through challenging situations, this internship offers a unique opportunity to see how claims impacts our policyholders, agents, and communities every day.

What You’ll Do

• Take ownership of property and casualty claims from initial review through resolution.
• Build relationships with customers, agents, attorneys, medical professionals, and other stakeholders to gather facts and move claims forward.
• Analyze policy language and claim details to determine coverage and next steps.
• Assess liability, damages, and overall claim exposure to support sound claim decisions.
• Contribute to reserve recommendations and help monitor claim trends and outcomes.
• Conduct investigations by reviewing records, interviewing involved parties, gathering statements, and evaluating evidence.
• Partner with claimants and other parties to negotiate fair settlements and achieve timely resolutions.
• Maintain thorough and accurate claim documentation while managing follow‑up activities and key deadlines.
• Develop a strong foundation in claims handling, insurance principles, coverage analysis, and the legal concepts that support effective claim management.

What You’ll Gain

• Real‑wor…