Supervisor, Nursing Primary Care; West Bend

At Children’s Wisconsin, we believe kids deserve the best.

Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the#4 children’s hospital in the country (according to Parents magazine)

• Board-certified pediatricians (l _earn what it means to be ’board-certified’__)_

• Many locations__spread throughout southeast Wisconsin

• Commitment to
  population health
  and an increased role for pediatricians in the care of children

• Doctors who are very active in their local communities

• Access to many health and wellness programs designed to__keep kids safe and healthy

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin:

This role is an active member of the clinic leadership and physician team responsible for clinic operations in support of the delivery of care, standards of clinical practice, established policies and regulatory agencies. Manages performance of staff which could include clinical and lab through competency assessment, training and feedback. Partners with the practice manager on achievement of business and financial goals of the practice.

Successfully demonstrates the three organizational leadership competencies of: building effective teams; process management and prioritization.

• Monitors and evaluates overall office operations to ensure efficiency including, but not limited to collaborative staffing, billing, patient records, telecommunications, patient referrals, MyChart, etc. Initiates clinical and operation improvement opportunities.
• Monitors and evaluates clinical operations to ensure efficiency including, but not limited to nurse equipment, vaccine inventory and safe handling, scheduling, compliance with proficiency testing, etc. Initiates clinical and operation improvement opportunities.
• Ensures accurate and effective communication of information between Primary Care leadership and clinic staff.
• Collaborates with Primary Care Practice Manager to effectively provide performance feedback to all assigned staff, per CHW policies, and on an ongoing basis, to build an effective team through achievement of staff development and staff satisfaction.
• Coordinates the scheduling of work, paid time away, etc. for assigned employees to assure that patient care and office duties are completed to maintain an orderly and efficiently run office routine. Reviews ATS for verification of hours worked.
• Works collaboratively with physicians to implement improvements within the practice to ensure a high caliber of patient care and services. Runs and analyzes report data as needed for compliance with quality initiatives and for operational decision support.
• Contributes to developing and attaining long range objectives for Primary Care including but not limited to financial goals, operations improvement, quality improvement, resource utilization and clinical practice enhancements.
• Recruits, hires, trains and develops clinical staff in conjunction with Human Resources and the Practice Manager. Provides and creates an awareness of professional activities available for staff development.
• Participates in the preparation of detailed operating budget projections for staff, supplies and equipment. Participates in the analysis of financial data to determine problem areas, potential savings and ways to reduce operating costs and maximizing charge capture.
• Participates in the development of business plans and goals.
• Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development

• Performs people management responsibilities for employees which may…