Escrow Support Specialist - West Bend, WI

Escrow Support Specialist - West Bend, WI

Join to apply for the Escrow Support Specialist - West Bend, WI role at Anywhere Real Estate Inc.

Real Life. Real Importance.

You’re the glue that holds real estate transactions together and makes them happen. Supporting the closing representative and working with agents, buyers, sellers, lawyers, lenders, surveyors and others, you collect, organize and process all the necessary documentation to ensure the closing gets completed on time and with a minimum of stress. Details matter. You make sure documents are filed and checks are written after closing.

When something isn’t right – paperwork is incomplete or a detail is wrong – you know how to fix it. Agents and their clients appreciate your friendliness and expertise. People depend on you to deliver. And you do.

• Maintain an accurate daily task list (workflow dashboard) without overdue items.
• Provide centralized operational support to the escrow branch, including reviewing commitment/prelim and seller/buyer information forms.
• Order tax certificates, HOA certificates/statements, surveys, payoff statements, and lien releases.
• Balance files and prepare closing documents.
• Handle any other assigned workflow dashboard tasks.
• Evaluate and review real estate contracts and all supporting documents meticulously.
• Manage files to ensure accuracy and completeness of documentation.
• Compile and process escrow instruction packages.
• Collaborate with branch operations to prepare for closings.
• Consistently communicate with Escrow Officers and local branches regarding file updates, changes, or issues.
• Exercise sound judgment to identify discrepancies and assess risk levels, enabling informed decisions.

• Demonstrated understanding of the real estate transaction including knowledge about the different aspects of the “life of a file.”

• Self‑motivated – able to work independently with a sense of urgency in a fast‑paced, high volume paperless environment.
• People‑first approach – providing exceptional customer service to Escrow Officer, agents, and other parties throughout the transaction process.
• Technical – ability to learn and navigate multiple software systems with a high level of competency.
• Critical Thinking/Problem solving – identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
• Partnership/Collaboration – remains open to others’ ideas and exhibits willingness to try new things.
• Oral/Written Communication – speaks clearly and persuasively in positive or negative situations to advise and resolve any issues.
• Quality Assurance – demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability – adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent change, delays, or unexpected events while remaining resilient.
• Building Collaborative Relationships – develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.

• Medical, Dental, Vision, Short‑term and Long‑term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off including Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• Access to Linked In Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups

• Entry level

• Full-time

• Other

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