Account Manager, Low Carbon Cementitious Solutions

Account Manager, Low Carbon Cementitious Solutions

Function Sales & Marketing/Quality Control/Supply Chain/Customer Service

Location United States - WI - West Bend

Classification Salaried

Full-Time, Permanent Central US

We are seeking a motivated Account Manager to drive Graymont's sustainable initiatives and make a significant environmental impact. The ideal candidate should be comfortable in industrial settings and have a strong understanding of the mining and the construction industry, particularly cement and ready‑mix applications, along with a desire to learn about lime manufacturing and its uses. Reporting to the Director of Sales & Distribution, the successful candidate will have extensive commercial experience and the ability to effectively communicate the unique benefits of Graymont’s products.

This role requires strong relationship‑building skills and the ability to collaborate in a complex, matrixed environment.

• Proactively lead a customer strategic account planning process that develops mutual performance objectives.
• Maintain strong relationships with a level of customer organizations including senior management, procurement, operations, technical and supply chain.
• Negotiate pricing, and contract terms with current and potential customers to achieve profitability goals.
• Provide technical and applications support to our customers on the utilization and handling of our products.
• Identify and develop growth opportunities and work collaboratively with marketing, technical service, product development, and other functions within Graymont to take advantage of these opportunities.
• Work closely with our plant personnel, marketing, technical service and customer service departments to meet customer’s expectations on quality or our products and services.
• Develop a key understanding of competitive threats and correlate sales planning to combat these threats.
• Comply with sales support processes and systems including producing sales reports on customer calls.
• Accurately prepare the annual and long‑term sales budget and operating plans.
• Provide timely and accurate updates to the sales forecast.
• Proactively manage and assist in the collection of past due accounts.
• Actively lead and participate in cross‑functional project teams.

• Education
  :
  Bachelor’s or associate degree in technical fields, marketing, business, or a related discipline, or equivalent experience.
• Professional Experience
  :
  Minimum of five (5) years of progressive experience in sales. Industrial markets and mining segment experience is an asset.
• Beneficial Experience
  :
  Operational experience to understand user pain points and the practicality of products.
• Technology Requirements
  :
  Proficient in MS Office Suite such as Word, Excel, PowerPoint, and Outlook.
• Travel Component
  :
  Ability to travel within North America, with an estimated travel requirement of approximately 30% to 50% of the time.
• Language Requirements
  :
  Bilingual proficiency in English and Spanish is an asset but not required.

• Effective Communicator
  :
  You are an active listener who can communicate effectively with different audiences in diverse situations.
• Creative Thinker
  :
  You think outside the box and generate innovative ideas that drive progress and solve challenges.
• Problem Solver
  :
  You love immersing yourself in difficult technical problems and coming up with solutions that work. You think outside the box and use your experience and intuition to identify when such solutions are realistic.
• Collaborative
  :
  You thrive in a multi‑disciplinary team environment and believe that we can get further, faster by working together.
• Results‑Oriented Professional
  :
  You work with a sense of urgency, are results‑driven, and thrive in a fast‑paced, interdisciplinary, and entrepreneurial environment.

Founded in 1948, Graymont is a trusted global leader in essential calcium‑based solutions. Professionally managed and family‑owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long‑term perspective. Central to our philosophy is a long‑term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement:
Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, .