Medical Receptionist

We are looking for a part time medical receptionist to join our team to work at Linkway Medical Practice in the Lyng Centre for Health and Social Care.

Candidate must be able to prioritise workload, work under pressure, be flexible, work as a team member, have good verbal and listening skills

The receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide generally assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To provide administrative support and services to all members of the practice team.

Hours to vary Tuesday to Friday 7.45 am until 6.45 pm and the successful candidate must be able to work until 8 pm every Monday

Linkway Medical Practice is a GP surgery based within in Lyng Health Centre, West Bromwich.

5 GP partners and 6 salaried GPs

We are a training practice with GP Registrars and Medical Students.

JOB TITLE:

RECEPTIONIST/ADMINISTRATOR

REPORTS TO:

RECEPTION MANAGER/PRACTICE MANAGER

Qualifications:

Essential GCSEstandard English and Maths

Desirable NVQ/AMSPARMedical Receptionist training course

See attached for more details

• GCSE standard English and Maths
• NVQ/AMSPAR Medical Receptionist training course

• Face to face working with the public
• Knowledge of word processing package/IT system/email
• Previous experience in health service
• GP computer software

• Special Aptitudes and skills:
• Ability to prioritise workload
• Ability to work under pressure
• Well organised and methodical approach to work
• Ability to work as a team member
• Good verbal, listening and written skills
• Ability to handle distressed and angry patients
• Willing to learn new skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.