Sales Administrator

Are you an ambitious Sales Administrator looking for a new opportunity? Do you have a keen eye for detail and enjoy building relationships with customers? Then this could be the role for you!

Working within a busy commercial office, the Sales Administrator will provide comprehensive administrative support to the sales function. You will be responsible for processing contracts and sales orders, producing reports, liaising with customers, and maintaining internal systems to a high level of accuracy.

Benefits : Salary up to £27,000

Monday to Friday - Full time - early finish on a Friday

29 days holiday including bank holidays

Free onsite parking

Location : Smethwick

Permanent role

Immediate start available

Fully office based

Key Responsibilities :

Acting as the main point of contact for incoming office communications (phone, email and in person)

Processing contractual documentation in line with internal procedures

Maintaining and updating customer records accurately across internal systems

Producing accurate contractual and framework reports for customers and management

Processing Direct Sales Orders, including raising invoices and reporting

Managing fixed charge contracts and ensuring accurate system updates

Raising manual invoices and credit notes

Supporting CRM usage, including assisting with system training for team members

Managing electronic documentation via Docusign

Liaising with customers regarding contractual pricing changes, including written notifications and system updates

Carrying out general administrative duties such as invoice processing, bookings and ordering stationery

Reviewing processes and supporting continuous improvement initiatives

Providing ad-hoc administrative support to the wider Commercial Team Skills & Experience Required

Proven experience in a Sales Administration or Commercial Support role

Strong IT skills with excellent knowledge of Microsoft Office, particularly Excel

Experience using CRM systems

Strong communication skills, both written and verbal

Highly organised with excellent attention to detail

Ability to work independently and manage multiple priorities

Comfortable working to deadlines in a fast-paced environment

If this sounds like you, please apply today