Receptionist, Administrative​/Clerical

Main duties of the job

To open and close the premises in line with Healthand Safety Ensure that patients and visitors are greeted professionally and courteously and directed to the appropriate services. Deal with queries effectively and efficiently in line with practice procedures. Be responsible for the appointment diary and appointment system by making,changing, and cancelling appointments as requested. Answer telephone enquiries promptly and professionally. To issue receipts in accordance with the Practice fees i.e. travel vaccinations.

Undertake general filing in atimely and accurate manner. Scan incoming patient information onto the medical system. To be responsible for liaising with other agencies suchas the ambulance service, hospital clinics, other practices and community services. To be responsible for opening and the distribution of incoming post in line with practice procedure. To be responsible for generating repeat prescriptions

Cape Hill Medical Centre is an innovative and caring, teaching and training PMS practice aiming to provide high quality care for an inner city area which has a vibrant and markedly diverse population, facing many of the exciting challenges and interests associated with health issues related to poverty, migrant health,multi-morbidity and varying culture and ethnicity. We are looking to appoint a Receptionist for 25 hours per week, Monday to Friday The job will entail providing firstpoint of call for patients and a support to the wider team

Computer/IT

To utilise medical software systems to enable the effective handling of patients and practice information and information supplied by other agencies.

To be responsible for reading and the action emails on adaily basis.

To input data accurately onto patient records and software systems.

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

• working in a GP surgery would be advantageous