Admissions and Support Officer

Join our dedicated Admissions Team as an Admissions Support Officer and help us deliver a smooth and welcoming admissions experience for every applicant. This is a permanent full-time position, with the opportunity to make a real impact.

Final date to receive applications: 14 May 2026

Department: Central Admissions

Location: Sandwell College

Compensation: £24,408 - £28,278 / year

• Provide excellent customer service to potential learners, staff and visitors.
• Process applications efficiently and accurately, ensuring data is entered and maintained to a high standard.
• Liaise with curriculum teams to organise interviews and support applicants throughout their journey.
• Support key College events including open days, interviews and enrolment.
• Assist with general administrative tasks including post handling, reception duties and switchboard cover.
• Handle financial transactions in line with College procedures.
• Maintain confidentiality and comply with all College policies, including Health and Safety and Data Protection.

• Strong communication and interpersonal skills, with the ability to provide excellent customer service.
• Previous experience in an administrative or reception-based role (preferably in education or customer service).
• Good IT skills, including proficiency in Microsoft Office applications.
• The ability to work well as part of a busy team and manage multiple priorities effectively.
• A positive attitude, flexibility and attention to detail.

• Top-tier salaries – sector‑leading pay with competitive salaries.
• Unbeatable time off – 35‑50 days of annual leave, 8 bank holidays and extra time off at Christmas.
• Fast‑track your career – dedicated development days, career pathways and talent schemes.
• Cycle to work scheme – healthier, greener and cost‑effective commute.
• Exclusive discounts on onsite services such as Bliss Hair & Beauty Salon, dog grooming, car health checks and more.
• Fitness perks – college gym facilities and discounted rates at local gyms.
• Generous pension contributions – 23.68% for teaching roles and 21.5% for non‑teaching roles.
• Retail and travel discounts – savings on high street brands, local transport, cross‑country travel, UNIDAYS, Student Beans and Blue Light Discount.
• Free will writing – professional support for future planning.
• Free flu vaccine.
• Wellbeing support – confidential counselling services and wellness platforms.
• We celebrate you! – awards, recognition events and celebration days throughout the year.