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Business Support Officer

Job in Oldbury, West Bromwich, West Midlands, B70, England, UK
Listing for: WMJobs
Full Time, Contract position
Listed on 2026-09-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry, Clerical, Business Administration
Salary/Wage Range or Industry Benchmark: 21000 - 23000 GBP Yearly GBP 21000.00 23000.00 YEAR
Job Description & How to Apply Below

Sandwell Metropolitan Borough Council,

If you are looking for a new challenge and are interested in supporting parents and children, this could be the role for you.

term-time only, 37 hours per week plus 5 days. The role will involve:
  • Acting under the direction of the Fair Access Co-Ordinator, to provide the full range of Business and Administrative support to the Sandwell Fair Access Team and the wider School Admissions Service.
  • Carrying out finance related tasks to support the smooth running of panels and the team.
  • Supporting the Fair Access Service within the School Admissions Service
  • Dealing with enquiries in relation to children whose cases are referred to Fair Access
Key Duties:
  • Dealing with internal / external enquiries by telephone / in person via the Council’s One Stop Shop
  • Inputting data / importing information / preparation of spreadsheets
  • Preparing, producing and sending letters to parents / carers
  • Photocopying / scanning / filing
  • Delivering an excellent customer service to parents / carers, schools and other agencies
Essential requirements:
  • NVQ Level 3/equivalent or above in a relevant area (e.g. Business Administration) or relevant experience.
  • GCSE (or equivalent) Maths and English at Grade C or above.
  • Proficient in Microsoft Word and Excel, with strong administrative and data management skills.
  • Experienced in taking accurate minutes and compiling confidential reports.
  • Skilled in maintaining and updating confidential electronic and manual records, ensuring data accuracy and compliance.
  • Experienced in using information management systems to retrieve, manage and analyse information and data.
  • Competent in raising invoices, processing credit notes and placing purchase orders.
Hours

37 Hours Term Time + 5 days

Closing Date:

30th September 2026

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

#We Are Sandwell

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