Receptionist, Administrative​/Clerical

• Be working as part of a team to provide first line contact with our children, young people and other visitors to the building.
• Be answering incoming telephone calls, directing callers to the appropriate departments, and taking accurate messages.
• The role will also involve room bookings, handling incoming and outgoing mail and managing shared mailboxes.
• You will also be responsible for premise management duties and supporting with the maintenance and Health & Safety aspects of the building.
  We are looking to appoint an outstanding individual with excellent communication skills both face to face and over the telephone. You must be able to deal with people sensitively and professionally at all times, with the customer's best interests your priority, taking responsibility, where possible, to resolve queries and requests., Previous experience of working in a busy office.
• Hold GCSE Maths & English or equivalent.
• You need to be IT literate with experience of using Microsoft Office packages.
• You must be able to work in a challenging environment and remain calm under pressure.
• Have good communication skills, both written and verbal and excellent telephone skills. Good organisational skills.
• Have the ability to prioritise workloads and competing priorities.
• Be able to work independently using your own initiative.
  Sandwell Children's Trust rated as a Good Provider.

At Sandwell Children's Trust we strive for excellence to improve the lives of children. Our 'Sandwell Deal', brings together our new improved offering that make Sandwell Children's Trust a great place to work; it also sets out our expectations of you as a member of staff., At Sandwell Children's Trust we strive for excellence to improve the lives of children. To achieve this, we know how important it is to retain and attract high performing, forward thinking and innovative people and provide them with all the support they need.

With a culture of collaboration, partnership working and the child at the heart of everything we do, it really is an exciting time to join Sandwell Children's Trust. Working for us There are lots of great reasons to work with us in Sandwell Children's Trust. From a generous rewards package to a culture of learning and development. Our 12 reasons to work for Sandwell Children's Trust sets us apart as the place to grow your career and feel part of a great team.

Please visit the Sandwell Deal and our 12 reasons via this hyperlink: , Sandwell sits in the heart of the West Midlands and has a diverse population of 341,729 people. While Sandwell is the 12^th most deprived local authority in England, it is a community where our families have high aspirations and where we pride ourselves on equality of opportunity and our adaptability and resilience.

• Generous annual leave of up to 28 days, plus 3 additional days for long service recognition.
• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• You will receive a generous local government career average pension scheme with employer contributions of 21.6%.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards
• Flexible working patterns that suit you and all of our roles have well-defined career progression.
• Access to our Learning & Development portal offering virtual training programmes, learning & development info bursts, learning events and much more.
• The latest technology enabling more effective and streamlined working.
• Detailed and effective appraisals to strengthen your practice.
• Access to a range of family friendly policies.

Hours - 37 per week,

• Up to £6,500 re-location package
• Generous annual leave entitlement, plus 5 additional days for…