Venue Coordinator

Here at West Bromwich Albion Football Club we have an exciting opportunity to join our events team as a Venue Coordinator.

As the Venue Coordinator, your primary responsibility is the organisation and execution of all non‑match‑day events. You will plan the entire process, ensuring seamless delivery and attending to details such as itineraries, catering, AV requirements and client objectives. Your goal is to fully understand each client’s needs so they achieve the desired outcomes of their events.

Proactive account management is a key element of the role: you will build and maintain strong, long‑term relationships with clients and collaborate professionally with our event managers. We are committed to delivering exceptional customer experience and pride ourselves on flexible, responsive service with a solutions‑focused mindset.

You will also manage administrative responsibilities, including liaising with third‑party suppliers, coordinating internal communications and meetings, and maintaining an accurate Events Diary and costings.

You’ll work closely with the Catering Operations Team, balancing event planning and on‑the‑ground operational support as needed, contributing to the overall success of our Events and Venue Operations.

Person Specification

• Experience working within the Conference & Events environment
• Ability to work flexible hours, including nights and weekends
• Highly organised and methodical approach to workload
• Confidential and diplomatic
• Excellent communication skills, both written and verbally
• Right to work in the UK
• Knowledge and experience of the football/sports hospitality industry
• Industry/role related education/training qualifications
• Experience using Events Management Software
• Full driving licence

Equality and Diversity

West Bromwich Albion FC is an equal‑opportunity employer and is committed to equality and fairness for all employees, opposing all forms of unlawful and unfair discrimination. We encourage applications from candidates irrespective of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.

Safer Recruitment

West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults  staff and volunteers must share this commitment. The Club will not employ individuals involved in regulated activity who are barred from doing so, and will carry out rigorous pre‑employment checks and screening.

References, qualifications, proof of identity and right‑to‑work checks will be required and carried out for this post.