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Customer Service Team Lead — Hybrid

Job in Oldbury, West Bromwich, West Midlands, B70, England, UK
Listing for: SGS Australia
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Customer Service Team Lead — Hybrid, Bonus & Benefits
Location: Oldbury

A leading inspection and certification company is seeking a Customer Service Team Leader in Oldbury. This role involves leading the customer service team to provide outstanding service and managing escalations for complex issues. Ideal candidates will have a background in resource management, proven leadership in customer service, and be proficient in MS Office and Power BI. Benefits include a performance-related bonus, private medical cover, and a generous annual leave allowance.
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