Resident Experience Liaison for Home Retrofit Projects
Job in
Oldbury, West Bromwich, West Midlands, B70, England, UK
Listed on 2026-08-09
Listing for:
Certas Energy UK Ltd
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Next Energy is seeking a proactive Customer Liaison Officer in the West Midlands to act as the main link between residents and our delivery teams during retrofit projects.
You will coordinate communications, resolve concerns, and maintain accurate records to support performance reporting and continuous service improvement, while ensuring residents feel informed and supported throughout every stage of the work.
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