Frontline Customer Service Specialist
Job in
Smethwick, West Bromwich, West Midlands, B70, England, UK
Listed on 2026-08-23
Listing for:
DPD Group
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
DPD UK is seeking a Customer Service Specialist to join our frontline team at Smethwick Head Office. You will handle incoming calls, provide delivery status updates, and resolve customer issues with empathy and efficiency in a fast-paced call centre environment.
Ideal candidates bring proven customer service experience, excellent communication skills, and comfort with systems like Salesforce and Microsoft Office. A supportive, inclusive workplace with opportunities for development is offered.
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