Senior Parts Advisor
Job in
West Bromwich, West Midlands, B70, England, UK
Listed on 2026-10-01
Listing for:
Guest Motor Group
Full Time
position Listed on 2026-10-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Management
Job Description & How to Apply Below
Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.
EmployeeBenefits
- Overtime payment.
- Bonus Scheme.
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.
8:00am – 5:00pm, Monday to Friday 42.5 Hours per week
Main Duties And Responsibilities- Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
- Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
- Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
- Excellent organisational skills in a customer service environment
- Prior knowledge of the automotive industry.
- Experience with accounting and payment processes including invoicing and payment collection
- Computer literate (word, excel and outlook).
- Excellent administration skills.
- Enthusiastic.
- Approachable.
- Outstanding organisation skills.
- Good clear telephone manner.
- Customer service driven.
- Strive to ensure customer satisfaction at all times.
Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK? Would you like to join a family owned and run Company with over 100 years trading behind it? If so then this may be the job for you!
Position Requirements
10+ Years
work experience
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