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Customer Experience Advisor

Job in Sandwell, West Bromwich, West Midlands, B70, England, UK
Listing for: The West Brom
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 24923 GBP Yearly GBP 24923.00 YEAR
Job Description & How to Apply Below

The West Brom in Smethwick is seeking a Customer Service Advisor on a 12 Month Fixed Term Contract. The role is 35 hours per week (09.00 - 14.00 Customer Facing, 14.00 - 17.00 Telephony) Monday to Friday with Saturday shifts.

Salary is £24,923 per annum. You will provide a service so good that customers tell their friends and family about us, handle queries confidently, and stay up to date on our products to help customers achieve their home ownership or savings goals.

We are looking to fill the Customer Experience Advisor - 12 Month Fixed Term position at The West Brom in Sandwell, England, United Kingdom.

We are currently recruiting a Customer Experience Advisor - 12 Month Fixed Term for our team in Sandwell, England, United Kingdom.

This is a strong opportunity to take on the Customer Experience Advisor - 12 Month Fixed Term role at The West Brom.

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