Parts and Service Advisor ( Tipton

Position: Parts and Service Advisor ( Tipton)
Location: Tipton

- ### Our Depots  Strategically situated across the South of England and Wales, our network of depots delivering expert knowledge and support.

Parts & Service Advisor – Tipton Van Centre
45 hours a week, 3 week rotating pattern:

Monday to Friday:  0700 – 1630:  0730 – 1700;  0830 – 1800

Paying between £31,000 and £35,000 dependent on previous HGV dealership expereince

Operating within the newly opened Van Centre, (Hobart Rd, DY4 9LE
) you will be part of a team developing and sustaining superior performance in Parts with some service reception tasks.

Core Responsibilities:

Parts:

Ensure customer orders are taken and supplied to the correct specification.  Ensure that procedures are correctly carried out for the ordering of goods and their receipt.  Maintain an efficient filing and retrieval system.  Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.  

Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.  Wear personal protective equipment (PPE) when must be worn.

Service:

Ensure when working on the Front of House reception that customers are greeted professionally and with a friendly demeanor when booking in their vehicle, relaying back costs and information from their service and inspections etc.  Updating the customer throughout with timelines and costs where applicable  Ensure that the service area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.  

Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.

Required Competencies:

Knowledge of vehicle parts essential with dealership front of house experience  To be able to competently use desktop PC and associated software & systems

Benefits:25 days holiday rising with service  pension scheme with employer matched contribution of up to 5%  healthcare cash back scheme  discounts across retailers, cinemas and theme parks ++  discount on Arval Contract Hire carshttps:// Casemorehttps:// Casemore:39::39:53

Parts and Service Advisor ( Tipton)
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