ASB Officer

Sandwell Metropolitan Borough Council,

Sandwell Council is extending and strengthening its borough-wide Anti‑Social Behaviour (ASB) Service as part of a significant investment to deliver a single front door and structured triage model.

We are recruiting permanent ASB Officers to join a dedicated borough‑wide team responsible for managing ASB cases from first report through to resolution. This is an opportunity to be part of a redesigned service focused on early intervention, robust enforcement where required, and improving outcomes for victims and communities.

You will hold and progress a mixed caseload that includes both community/location‑based ASB and personal/victim‑focused cases. You will work in a trauma‑informed, victim‑centred way, ensuring proportionate action is taken to reduce harm and prevent escalation.

• Complete proportionate risk assessments and develop safety and reassurance plans
• Manage cases end‑to‑end, from intake through to closure
• Gather evidence, take statements and seek subject representations
• Deliver early interventions, restorative approaches and tenancy remedies
• Prepare legal bundles and attend court where required
• Contribute to Borough and Town Tasking, hotspot activity and visible outcomes
• Work closely with Police, Registered Providers and other partners
• Maintain accurate and defensible case records in line with statutory guidance

• Current or recent experience in Anti‑Social Behaviour, Community Safety, Housing or Neighbourhood Management
• Experience managing a mixed caseload from report to resolution, including risk assessment, early intervention and proportionate enforcement
• Working knowledge of ASB legislation and statutory guidance, including safeguarding responsibilities and the Anti‑social Behaviour, Crime and Policing Act 2014
• Ability to gather evidence, take statements and prepare clear, defensible case records, including legal documentation where required
• Strong communication and decision‑making skills, with the ability to engage confidently with victims, subjects, partners and Elected Members

This is a high‑profile role supporting a service managing complex community harm, safeguarding risk and statutory responsibilities. The successful candidate will be analytical, accountable and confident in driving continuous improvement.

For an informal discussion, please contact Deborah Huxton or Wendy Sims at De,

To apply: download the application form at the bottom of the advert and return it to:

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