Practice Manager

Bean Road Surgery is providing an exciting opportunity for an experienced, enthusiastic and highly motivated Practice Manager to join our friendly Practice team. We are looking for a proactive, conscientious Practice Manager who have the essential experience in HR, Finance ,day to day operational management ,excellent communication and leadership skills.

• Ensure the practice is compliant with any NHS, Information governance, CQC, or health related requirements.
• Recommend improvements to how we could work more efficiently and review administration systems so there are established efficient ways of working.
• Ensure staff are trained to provide cover for all the administrative functions and patient queries so we have a multi-skilled flexible team.
• Communicate with all staff and keep them up to date. Motivating and managing staff on a day to day basis.
• Responsible for communications with patients including complaints handling, website, online patient access, patient newsletters.
• Support practice management with new projects and developments and practice administration.
• Ensure the practice maximises patient healthcare so we achieve maximum QOF achievement.
• Be responsible and develop processes to aid with recruitment and HR functions.
• Review and maintain up to date policies and practice administration such as minutes, practice policies, Team Net, HR requirements, etc.
• Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.
• Ensure the work environment is kept clean, tidy and well organised, paying due attention to health and safety.
• Work closely with the Partners and Management team to provide support as and when required.

• Experience in a management role in General Practice with excellent communication and Leadership skills.
• Good IT Skills, experience of working in EMIS Web and System One and knowledge about QOF, Arden, LCS.
• Experience in overseeing CQC inspection.
• Experience in working with Primary Care Network.

• Experience in a management role in General Practice with excellent communication and Leadership skills.
• Good IT Skills, experience of working in EMIS Web and System one and knowledge about QOF, Arden, LCS.
• Experience in overseeing CQC inspection.
• Experience in working with Primary Care Network.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.