Networks & Telephony Lead

Job Summary

DGFT and SWBH are moving to a group structure and the postholder will be working to group associate directors where appropriate.

The Network and Telephony Lead is responsible for the strategic and operational management of the Trust's data network and telephony infrastructure. This role leads on the design, implementation, optimisation, and support of secure, resilient, and high-performing connectivity services that underpin clinical and business-critical systems.

You will provide senior leadership and specialist oversight of the Trust's enterprise network and telephony services. You lead the design, operation, security, and continual improvement of all connectivity services that support clinical and corporate systems across all sites. You will act as the Trust's senior technical authority for network and telephony architecture, service resilience, and cyber security controls. You will operate with a high level of autonomy and make decisions that affect operational continuity and patient-facing services.

You lead specialist technical teams, manage supplier performance, and contribute to digital infrastructure strategy and planning.

The role includes acting as a point of escalation, participating in the digital on‑call rota, and deputising for senior digital operations leaders when required.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it.

Visit the SWB website to find out more about our ambitions and people plans.

Date posted: 03 March 2026

Pay scheme:
Agenda for change

Band:
Band 8a

Salary: £55,690 to £62,682 a year per annum

Contract:

Permanent

Working pattern:
Full‑time

Reference number: 381-CO-7661203-A

SWB NHS Trust - Sandwell, Sandwell, B71 4HJ

Please see the attached Job Description and Person Specification for full details on what this role entails.

• Must have an advanced ability to work and manage good relationships with internal and external stakeholders, including staff and suppliers
• Significant management experience within IT Networks
• Significant experience leading network and/or telephony teams
• Line management/supervisory experience particularly in a customer service environment.

• Degree or equivalent experience in IT/Networks

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (https://).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants ().

Sandwell and West Birmingham NHS Trust

SWB NHS Trust - Sandwell, Sandwell, B71 4HJ

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