Senior Care and Housing Support Officer

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

About the Role

As a Senior Care and Housing Support Officer, you will take a proactive role in guiding and supporting our front-line care and support team.

Key responsibilities include:

What we are looking for

To excel in this role, you will bring:

• An NVQ Level 2 qualification in Care (or equivalent).
• Strong literacy skills (Level 2 or equivalent).
• A minimum of two years’ experience working with vulnerable adults, including individuals with disabilities and dementia.
• Sound knowledge of care standards and the CQC inspection framework.
• A good understanding of Extra Care services, covering both social care and housing management aspects.

Why join us?

Sandwell Metropolitan Borough Council (SMBC) is a great place to work, offering:

• Be part of a dedicated team making a real difference in the lives of individuals.
• Comprehensive training and development.
• An attractive pension scheme.
• Excellent employee benefit scheme.
• Competitive annual leave entitlement.

At Willow Gardens, we provide opportunities for personal and professional growth while fostering a warm, inclusive workplace culture. Be part of a team that truly makes a difference.

Hours

3 x 30 hours per week

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on  or via e-mail to: h

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit

to find out more about our One Team Framework:
Values and Behaviours.

To apply please download the application and return to:
Hrresourcing_