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Service Desk Analyst​/off Shifts + Training

Job in Tipton, West Bromwich, West Midlands, B70, England, UK
Listing for: nGeneration Limited
Part Time, Apprenticeship/Internship position
Listed on 2026-05-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst — 3 on/3 off 12h Shifts + Training
Location: Tipton

nGeneration Limited in Tipton is seeking a Service Desk Analyst to join their Support Desk team. The role involves diagnosing and resolving customer IT issues while providing excellent service. You will work a 3 days on, 3 days off shift pattern, responsible for logging incidents and maintaining communication with customers.

The ideal candidate should have good IT skills, ideally experience in hospitality or retail, and a customer-friendly attitude. The company offers benefits like training, 19.6 days annual leave, and team events.

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