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Cority Delivery Lead

Job in Tipton, West Bromwich, West Midlands, B70, England, UK
Listing for: National Grid
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    Change Management
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Tipton

We are serious about maturing our safety culture in NGED, and as a result we are changing the way we report and manage our SHE incident data. We have a 12‑month interim opportunity for a Cority (SHE Incident Management) Delivery Lead. As the Cority Delivery Lead, you will be responsible for leading the successful delivery and rollout of the Cority Incident Management platform across Electricity Distribution.

Working in close collaboration with the programme lead, you will oversee the planning, execution, and deployment of Cority, ensuring it meets safety, compliance, and operational requirements. Your focus will be on supporting the coordination of cross‑functional teams, managing delivery timelines, and ensuring a smooth transition to the new incident management and reporting system.

Main Responsibilities
  • Lead the end‑to‑end delivery of the Cority platform rollout within Electricity Distribution, ensuring alignment with strategic safety and SHE objectives.
  • Collaborate closely with the Product Owner to understand product vision and stakeholder requirements.
  • Develop and manage detailed delivery plans, schedules, and resource allocations to meet project milestones.
  • Coordinate with IT & D, safety, operations, and other relevant teams to ensure timely development, testing, and deployment of Cority features.
  • Map current and future state workflows and incident management processes.
  • Oversee user acceptance testing (UAT) and coordinate stakeholder feedback to ensure the platform’s usability and effectiveness.
  • Manage risks, issues, and dependencies throughout the delivery lifecycle, escalating where necessary.
  • Ensure effective communication of progress, risks, and changes to all stakeholders, including senior management.
  • Support change management activities, including training, documentation, and user adoption strategies.
  • Monitor delivery KPIs such as deployment timelines, user engagement, and incident reporting improvements.
  • Ensure compliance with internal standards, safety regulations, and data security policies during deployment.
Ideal Candidate
  • Experience managing complex IT or software deployment projects, preferably in incident management or SHE domains.
  • Excellent stakeholder management, communication, and leadership skills.
  • Ability to document processes and requirements clearly and experience of UAT activities.
  • Ability to coordinate cross‑functional teams and manage multiple dependencies.
  • Knowledge of safety, compliance, and regulatory requirements in the electricity distribution sector is advantageous.
  • Analytical mindset with a focus on delivery metrics and continuous improvement.
Benefits
  • 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
  • Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
  • Annual Share Save plan
  • Life assurance x 4 annual salary
  • Contributory private healthcare scheme for you and your family
  • Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
  • Free on‑site parking at all our main sites

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

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