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Service Desk Specialist - Windows & Microsoft 365 Expert

Job in Oldbury, West Bromwich, West Midlands, B70, England, UK
Listing for: Rubix UKII
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 26000 - 38000 GBP Yearly GBP 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Location: Oldbury

Rubix UKII is seeking a proactive Service Desk Analyst to provide first‑line and second‑line IT support across the business, resolving incidents and requests while delivering an excellent customer experience.

You will work with Windows 11, Microsoft 365, AD/Entra , Exchange Online, and VPNs, using ITSM tools such as Service Now or Jira Service Management to manage tickets and drive timely resolutions.

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