SaaS Product Support Pro
Listed on 2026-10-16
-
IT/Tech
HelpDesk/Support, Technical Support
Sunrisetheme is seeking a Product Support Specialist in Tipton, United Kingdom to help customers understand and use our software. You will bridge customer service, technical support, and product knowledge to resolve issues and improve experience.
Responsibilities include responding via email, live chat, phone; investigating issues; escalating when needed; creating helpful docs; and tracking cases in Zendesk/Jira. Strong communication and problem-solving skills are essential.
Step into the SaaS Product Support Pro role at Sunrisetheme in Tipton, England, United Kingdom and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the SaaS Product Support Pro role in the description above.
We appreciate your interest in this position.
Join Sunrisetheme and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).