Export Bookings Operator

Ocean Freight Operator

Dudley | Up to £38,000 + monthly bonus! | Monday-Friday, 08:30-17:00

We are recruiting on behalf of a highly respected logistics provider with decades of success in international freight. The company has built its reputation on service excellence, industry expertise and investing in its employees, offering a supportive environment where people stay for the long term.

• Salary up to £38,000 (depending on experience)
• Monthly bonus scheme
• Monday‑Friday working hours (08:30‑17:00)
• 28 days holiday
• Private healthcare
• Stable, well‑established business with an excellent industry reputation
• Friendly, supportive team environment
• Long‑term career prospects within a growing organisation

As an Ocean Freight Operator, you will manage import and export shipments from start to finish, ensuring customers receive a seamless service throughout the shipping process.

• Managing FCL and LCL ocean freight shipments from booking through to final delivery
• Liaising with shipping lines, overseas agents, hauliers and customers
• Preparing and checking shipping documentation
• Coordinating customs requirements and ensuring compliance
• Monitoring shipments and proactively communicating updates
• Handling quotations and maintaining excellent customer relationships
• Resolving any operational issues efficiently and professionally

• Previous experience within Ocean Freight Operations
• Knowledge of import and export procedures
• Strong understanding of freight forwarding documentation
• Excellent communication and organisational skills
• Ability to manage multiple shipments in a fast‑paced environment
• Experience with customs processes would be advantageous