Clinical Supply Operations Support Specialist

• Full-time

Eurofins is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.

Eurofins PSS Insourcing Solutions® is a global, award-winning in sourcing solution. We place our skilled team directly at the client site, managing operations seamlessly and eliminating complexities. We ensure a strategic, long-term service commitment that delivers value directly at the client’ site, utilising their facilities, equipment, and methodologies, while maintaining the same service, expertise, and cGMP compliance available at the Eurofins facility.

If you're an employee seeking an exceptional career journey, Eurofins PSS Insourcing Solutions® is your gateway to a future where innovation, collaboration, and success converge. Join us in a world where excellence knows no boundaries!

We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.

Unfortunately, we are unable to offer visa sponsorship for this role.
This is a full time, permanent position, working a flexible 37 hour week, Monday - Friday.

As a Clinical Supply Operations Support Specialist you will support Clinical Supply Operations team in the areas of receipt, packaging, labelling, warehousing, stock management and distribution of clinical supplies. They will also provide support in data entry, data processing, document management, metrics, order request and completion and other items required to support area.

• You will manage and maintain both physical and electronic documentation within a GMP-regulated environment, including mailbox management, filing, archiving, document control, quality checks, and ensuring all records are accurate, compliant, and completed to the required quality standards.
• You will support operational activities through data entry and administration across GMP and non-GMP systems, including inventory and distribution platforms, SharePoint, scheduling tools, reporting systems, and the creation and maintenance of electronic document packages and protocol-specific folders.
• You will coordinate materials and logistics processes, including stock monitoring, usage tracking, label and supply printing, shipment preparation, raising and tracking deliveries, and ensuring clinical supplies are delivered in accordance with cGMP and client requirements.
• You will monitor requests, orders, timelines, and departmental metrics, proactively escalating issues where required, troubleshooting operational challenges, and identifying opportunities to improve efficiency, quality, and service through continuous improvement initiatives.
• You will build strong working relationships with colleagues and clients, providing excellent customer service, responding to queries, supporting multiple projects and priorities, participating in meetings, and ensuring client expectations are consistently met or exceeded.
• You will maintain compliance with Eurofins, client, and regulatory requirements by completing all required training, adhering to quality, safety, and housekeeping standards, supporting team knowledge sharing and training activities, and demonstrating flexibility to provide cover and support across the wider business when required.

What skills, qualifications and experiences you will hold as an Clinical Supply Operations Support Specialist:

• You will hold a minimum of 5 GCSEs (Grade C/4 or above), including Mathematics and English, with relevant industry experience and knowledge of cGMP environments being advantageous.
• You will have strong computer literacy skills, including experience with Microsoft Office applications, and the ability to use software systems to support documentation…