Ward Service Officer

Main area Cleaning and Catering Grade NHS AfC:
Band 2 Contract Permanent Hours

• Full time
• Part time

Site MMUH - SWB NHS Trust Town Smethwick Salary £25,272 per annum Salary period Yearly Closing 20/08/2026 23:59

Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more.

We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.

The ward service department currently have positions available for people who would like to work in a busy healthcare setting and are willing to work hard to help make the patient stay a safe one by maintaining a high level of cleanliness.

These positions involve cleaning of wards, departments, Theatres, isolation areas and general areas. We also provide breakfast, lunch and supper meal services to in-patients

The main duties are cleaning wards, departments, Theatres, isolation areas and general areas to a high standard. This includes cleaning of sanitary areas i.e bathroom and W/C's. The use of heavy industrial cleaning machines i.e scrubber dryers.

Ward Services also provide food and beverage services to in-patients.

Full training will be given but previous cleaning experience is required. Previous catering experience is desirable.

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it.

Visit the SWB website to find out more about our ambitions and people plans.

Please see the attached Job Description and Person Specification for full details on what this role entails.

• Experience in hospital cleaning desirable but not essential

• NVQ levels 1 & 2 cleaning science and infection control.
• Customer care
• Health & Safety
• Basic Food Hygiene

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond".

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

• Bett…