Regional Director

Location: Oldbury

Regional Director When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. South East Region | Kent | Hybrid Working Lead with Purpose. Drive Excellence. Shape the Future of Care. At Crystal Care Collection , we're committed to creating luxury care homes that deliver exceptional experiences for residents while providing outstanding workplaces for our teams.

As our organisation continues to grow, we're looking for an experienced and inspiring Regional Director to lead multiple homes across Kent and the South East, driving operational excellence, outstanding care quality and sustainable commercial success. This is a senior leadership opportunity to influence culture, develop high-performing teams and make a lasting impact across our portfolio. About the Role Reporting into the senior leadership team, you'll provide strategic and operational leadership across your region, supporting both established and newly commissioned homes.

Working closely with General Managers, you'll ensure homes are safe, compliant and performing to the highest standards while driving occupancy, financial performance and continuous improvement. This is a hybrid role with regular travel across the South East Region and occasional overnight stays where required.

Key Responsibilities Lead, coach and support General Managers across multiple care homes. Ensure homes operate in line with CQC regulations, company policies and governance frameworks. Drive improvements in care quality, operational performance and occupancy. Support the commissioning and successful opening of new care homes. Monitor financial performance, budgets and cost efficiencies while maintaining exceptional care standards. Conduct regular performance reviews and provide leadership development for General Managers.

Lead governance reviews, audits and quality improvement initiatives. Monitor workforce planning, staffing levels, recruitment and retention across the region. Investigate complaints, incidents and regulatory matters where required. Build and maintain strong relationships with local authorities, commissioners, regulators and external partners. Promote Crystal Care Collection's values and reputation through effective leadership and community engagement. About You We're looking for someone who:
Essential
· Holds an NVQ Level 5 in Leadership for Health & Social Care (or equivalent) or is actively working towards achieving this qualification.
· Has senior leadership experience within adult social care or another regulated environment.
· Has experience managing multiple services or complex operations.
· Demonstrates strong commercial, financial and operational awareness.
· Has experience managing budgets and driving performance improvement.
· Is an inspiring leader with excellent coaching and people development skills.
· Has a thorough understanding of CQC regulations and governance frameworks.
· Possesses exceptional communication and stakeholder management skills.
· Holds a professional, approachable and values-led leadership style.

Desirable Experience working with local authorities and commissioning bodies. Experience supporting new care home openings or commissioning projects. Knowledge of Person Centred Software (PCS) or similar care management systems. Working Pattern Monday – Friday 9:00am – 5:00pm 40 hours per week Hybrid working with regular travel across Kent and flexibility within the South East Region to meet operational needs. Salary £75,000 – £85,000 per annum

What We Offer Competitive salary 25 days annual leave plus bank holidays Hybrid working opportunities A senior leadership role with genuine…