Quality Auditor​/Data Analysis Technician

Location:

Birmingham, B18 5AY

Salary: £32,000 per annum, DOE + Excellent Benefits!

Contract:

Full time, Permanent

Hours:

40 hours per week (Monday to Friday)

Benefits:
Competitive salary, 24 days annual leave plus 8 bank holidays, Pension scheme contributions, Staff discounts on our Island Delight range, Staff Tester Card – access exclusive discounts on food, clothing, cinema tickets, and popular retailers such as TK Maxx, McDonald’s, and more, Free on-site parking and care charging, Opportunities for learning, development, and career progression, A supportive and inclusive working culture where contributions are valued and Being part of a passionate, innovative team in a company with strong heritage and growth plans!

Cleone Foods Ltd is a leading UK food manufacturer, specialising in high-quality Jamaican patties and frozen Caribbean food products under our flagship Island Delight brand. With over 30 years of heritage, we have built a strong reputation for producing authentic, flavourful, and innovative food products enjoyed by customers nationwide. Our team-driven culture values collaboration, innovation, and continuous improvement. At Cleone Foods, we combine traditional recipes with modern production techniques, ensuring every product meets rigorous quality standards.

We are committed to sustainability, maintaining high food safety standards, and delivering exceptional service to our customers. Joining Cleone Foods means becoming part of a passionate team where your contribution is valued, your career growth is encouraged, and you are supported in a safe, inclusive, and rewarding work environment.

The Quality Auditor is responsible for conducting internal and external audits to ensure that products, processes, and facilities meet food safety, quality, and legal standards. The role involves performing inspections, verifying compliance with HACCP and GMP regulations, reviewing documentation and data, identifying non-conformities, and communicating findings effectively. This role ensures food safety and product integrity in line with customer quality standards and legislative requirements, taking corrective actions to maintain product specifications.

• Perform routine and scheduled audits across production areas, storage facilities, and processes to ensure adherence to hygiene, traceability, and housekeeping standards.
• Ensure all products, raw materials, and procedures comply with internal policies and external regulations, including HACCP, GMP, and customer-specific standards.
• Review and validate the accuracy and completeness of quality documentation and digital records.
• Report technical status and non-compliance issues, verbally and in writing, and support the development of corrective action plans.
• Monitor the implementation of corrective actions and verify their effectiveness through follow-up audits.
• Provide technical guidance and training to cross-functional teams.
• Maintain understanding of the site traceability system and conduct traceability checks as required.
• Assist the Technical Manager in conducting mock recall exercises to ensure the effectiveness of product recall procedures.
• Promote quality awareness and compliance throughout the workforce.
• Collaborate with Production, Planning, and Technical departments to maintain workflow consistency.
• Investigate and resolve discrepancies or documentation issues identified during audits or data reviews.

• Minimum 2-3 years’ experience in food safety, quality assurance, or food manufacturing.
• Excellent attention to detail.
• Self‑motivated, organised and assertive with problem‑solving abilities.
• Strong analytical and problem‑solving skills.
• Effective verbal and written communication skills for clear documentation and cross‑department communication.
• Proficient in Microsoft Office (Excel, Word, Outlook).

• Degree or a qualification in a food related discipline.
• Working knowledge of HACCP, BRC Global Standards, Food Legislation, and Food Hygiene.
• Food Safety Level 3 certification.
• Internal Auditing Level 2 certification.
• Experience working within chilled or frozen food environments.