Manufacturing Sales Executive

Gap Personnel are currently recruiting for an Manufacturing Sales Executive to work with our client based in Oldbury.

• £35k per annum DOE
• Straight Permanent position

• Minimum of 3 years in a costumer service or sales role withing manufacturing sectors - Essential
• Customer Liaison - Build and maintain strong and long-term relationships with key customers, serving as their primary point of contact for all matters. Act as link between customers internal operations and external sales to ensure orders are fulfilled accurately and on time whilst delivering excellent customer service.
• Customer Service – Develop a deep understanding of customer specific requirements so to deliver best planning solutions. Resolve queries via phone, email and face-to-face.
• Order Management - Ensure incoming orders are processed in line with company processes. Complete contract review, ensure price lists are correct.
• Planning & Coordination - Oversee open order book/internal schedule. Ensure internal schedules are showing accurate and all required data. Coordinate with internal sales and operations to check customer orders/schedules are planned and completed according to customer deadlines and smooth workflow.
• Performance Monitoring - Report on time delivery performance for key customers
• Admin Support – Offer support to internal admin as/when required. Acknowledging orders, raising despatch notes, raising invoices.
• Sales Support - Identify new sales opportunities within existing customer base (up-selling). Visit key customers to understand specific requirements.
• Sales Admin - Maintain sales records (CRM) prepare quotations, follow up on quotations, manage price lists.

• Exceptional communication skills
• Strong organisational and planning skills
• Customer focused approach
• Proficient in the use of Excel