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Parts Advisor
Job in
West Bromwich, West Midlands, B70, England, UK
Listed on 2026-09-01
Listing for:
DINGLI
Full Time
position Listed on 2026-09-01
Job specializations:
-
Sales
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
- Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry
- Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions
- Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients
- Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately
- Basic level in Microsoft Word and Excel
- Experienced in warehouse operations (preferred)
- Possession of a forklift license is highly desirable
- Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage
- Demonstrates professional phone etiquette and effectively manages email inquiries
- Detail-oriented, diligent, positive, a strong team player, and highly reliable
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