Parent-Carers Project Worker – Sandwell Carers

JOB TITLE: Parent-Carers Project Worker (Sandwell Carers)

EMPLOYMENT STATUS: Permanent

RESPONSIBLE TO: Service Coordinator

SALARY: £12.60 p/hour

HOURS: 18 hours per week (flexible via a rota to meet service outcomes)

WHERE: Outreach across Sandwell (Office B32 3BZ
)

Are you passionate about working alongside individuals, families, and communities to make a meaningful difference? Do you thrive in a role that balances independent responsibility with strong team collaboration? If so, we’d love to work with you.

Midland Mencap is looking for a committed and enthusiastic ‘Parent-Carers Project Worker’ to help bring the vision of the Sandwell Carers to life. This is a dynamic role where you’ll take ownership of your work while being supported by a close-knit, experienced team, your line manager, and the people we serve.

You will:

• Be motivated by making a difference in people’s lives.
• Bring experience in supporting people in community settings, especially in diverse and underrepresented communities.
• Understand the unique challenges faced by unpaid Parent-Carers and be ready to listen and act as needed and appropriate.
• Communicate confidently with Parent-Carers, colleagues, professionals (such as social workers or teachers), and community organisations.
• Be organised, adaptable, and resilient in a role that blends emotional intelligence with practical action.
• Have a proactive approach to safeguarding, confidentiality and compliance.

Most importantly
, you’ll share our belief that people with lived experience should shape the services they use, and you’ll be excited to work in a co-produced, strengths-based way.

If you have experience working with unpaid carers and families with children, young people, or adults with illness or disabilities, that’s a bonus. But don’t be put off if not. We value transferable skills from other sectors and provide comprehensive training to all our staff.

As a key team member of the Midland Mencap/Sandwell Carers team, you’ll play a central role in identifying and supporting unpaid Parent-Carers— who provide care to their Children with SEND, other disabilities or long-term conditions.

You’ll build strong, trusting relationships with individuals, families, volunteers, and partner organisations, working in a way that is co-produced and rooted in mutual respect.

You will help carers identify and build on their many strengths, through the delivery of a range of workshops, support groups and information and advice sessions both in-person in community settings across Sandwell and online. Themes include areas of topic like Understanding Education Health & Care Plan’s, Carers Rights, Sensory Play, Communication and more – don’t be put off if these subjects are new to you – training will be provided.

Your day-to-day duties will include
:

Direct Support: Offering information and advice, through the facilitation and delivery of workshops/support groups and other similar activities and events.

Collaborative Planning: Working together with colleagues, carers, and volunteers to design and deliver a wide range of meaningful, inclusive activities that reflect the strengths, interests and goals of those we support.

Asset-Based Approaches: Identifying and celebrating the strengths of individuals and communities, from across Sandwell’s rich cultural diversity.

Information & Guidance: Providing clear, relevant advice and signposting to help Parent-Carers navigate services, understand their rights, and access support.

Promotion & Outreach: Helping to raise awareness of Sandwell Carers within local communities and through professional networks, including statutory and voluntary agencies.

Volunteer Engagement: Supporting and working alongside volunteers to enhance the reach and impact of the service.

Monitoring & Safeguarding: Ensuring person-centered approaches are at the heart of your work as well as Safeguarding, GDPR, and all other Midland Mencap’s policies.

Reflective Practice: Taking part in regular team reviews of activities to learn, improve, and evolve our offer.

Flexible Working: Contributing to a rota system that supports the needs of Parent-Carers,…