Dementia Adviser

About

The Role We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Worcestershire team, working 21 hours per week across the North region ( Bromsgrove, Redditch & Wythall) on a permanent basis. At Alzheimers Society, we believe no one should face dementia alone. Every conversation, every visit and every moment of reassurance can make a real difference to someone living with dementia and the people who care about them.

We're launching a new county-wide dementia support service across Worcestershire in partnership with Herefordshire and Worcestershire Health and Care NHS Trust, and we're looking for Dementia Advisers to join us at the start of this exciting journey. You will spend much of your time out in local communities, working in GP Practices meeting people face to face, carrying out home visits, attending community groups and building relationships with local organisations.

While some administrative work can be completed from home, this role is centred on being present in the community and supporting people where they are. As a Dementia Adviser, you'll support people from the point of diagnosis and throughout their dementia journey. You'll take time to understand what matters to each person, provide information and guidance, and help them access the support they need to live as well as possible.

Working closely with GP practices, community groups, healthcare professionals and local partners, you'll help ensure people affected by dementia receive the right support at the right time. This is a unique opportunity to help shape a service from the very beginning. You'll build trusted relationships in your local community, contribute ideas, and play an important role in developing support that makes a lasting difference to people's lives.

You'll be joining a newly commissioned service covering all Worcestershire Primary Care Network (PCN) areas and working alongside NHS colleagues to develop strong, effective ways of supporting people affected by dementia. From day one, you'll have the opportunity to influence how the service grows and help shape the future of dementia support across Worcestershire. Your compassion, knowledge and commitment will help ensure that no one has to navigate dementia alone.

Please note that regular travel across the North region ( Bromsgrove, Redditch & Wythall) is required. You will need to be able to travel independently between community locations where public transport may not always be available. About You We're looking for compassionate, motivated people who share our commitment to supporting those affected by dementia and helping them live well.

You will have:

An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and the people who support them. Experience providing information, guidance, advice or emotional support. This could come from health, social care, community, voluntary, customer service or other people-focused roles. Strong listening and communication skills, with the ability to build trust and positive relationships with people from a wide range of backgrounds.

The ability to organise and manage your workload, balance priorities and use support when needed. Confidence using IT systems to keep accurate and confidential records. A compassionate, respectful and non-judgemental approach, recognising and valuing people's different experiences, backgrounds and circumstances. The ability to travel independently across your local area. Confidence communicating with a wide range of people, including healthcare professionals, community partners and members of the public.

You'll be able to adapt your approach to meet different needs and may occasionally speak at local events, providing information about dementia and helping people access further support. If you're passionate about supporting people and making a difference, we'd love to hear from you, even if you've never worked as a Dementia Adviser before. We recognise the value of transferable skills, life experience and a willingness to learn.

If you can demonstrate the potential to thrive in this role, we encourage you to apply.

Key Responsibilities:

Build supportive, trusting relationships with people living with dementia and those who care for them, recognising and respecting their individual circumstances, needs and wishes. Help people maintain their independence, improve their wellbeing and feel more confident and supported in their…