Pallet Network Planner

A successful Pallet Network company based in Birmingham are looking for an experienced Pallet Network Traffic Planner to join their team.

You will be working in a busy Transport office routing collections and deliveries for our relevant post codes.

• Answering inbound calls to the business and dealing with requests
• Planning vehicles around requests, challenges and changes
• Monitoring customer requests, allocating jobs and issuing instructions
• Keeping up to date with transport issues and dealing with changes to the days schedules
• Communicate fleet availability and issues to the whole team
• Liaising with drivers and colleagues to ensure on time deliveries
• Pre-brief and de-brief drivers on their daily runs throughout the day
• Record collection/delivery status and discrepancies in systems and elevate where appropriate
• Troubleshooting critical transport related issues as they arise in a live environment

• Working in a Pallet Network
• Working in a busy Transport Office
• Planning routes for a large fleet
• Working with online platforms
• Taking ownership of issues

Your career history will clearly be able to demonstrate success within a similar role where you can evidence how you managed a general haulage fleet with day to day issues.

• Have a dynamic approach to solve resource and planning resolution/ modifications
• Computer literate with strong knowledge of Microsoft Office/Outlook/Teams
• Have a basic understanding of Large Goods Vehicles (weights, dimensions and terminology)
• A good geographic knowledge
• A proactive approach to continual professional development
• An excellent team player, able to work on own initiative and make decisions
• A positive attitude towards customer service and continuous improvement
• Ability to question, challenge and improve upon existing processes