Import Coordinator

Import Coordinator

Location

West Bromwich

6 month fixed term contract possibly going permanent

Salary £32,000

We are seeking a proactive and detail-oriented Import Coordinator to manage end-to-end import operations for shipments into the UK and Europe. This role is critical in ensuring timely delivery, customs compliance, accurate system updates, and effective cost control within a food sector environment.

Key Responsibilities

* Track and report on all shipments to TRS UK and Rotterdam, managing ETAs and open POs.

* Prepare and submit customs documentation for UK and EU imports, ensuring compliance with food import regulations.

* Coordinate with suppliers, freight forwarders (Ceva, Mainfreight), agents, and banks to prevent delays and avoid charges.

* Update shipment dates and PO information in Synergex and Order Manager to maintain accurate MRP planning.

* Maintain audit-ready documentation and support technical documentation and product traceability requirements.

* Review and dispute supplier and freight invoices, including milling charges.

* Attend weekly operational meetings and provide holiday cover within the team.

About You

* Strong knowledge of import processes, customs clearance, Incoterms, and freight forwarding.

* Previous experience within the food, FMCG, or food import sector is highly desirable.

* Familiar with food-related documentation such as health certificates and certificates of origin.

* Confident verifying import documentation and managing shipment trackers.

* Highly organised with excellent attention to detail and problem-solving skills.

* ERP/MRP system experience and strong Excel skills desirable.

If you have solid import experience and understand the additional requirements of food sector logistics, we’d love to hear from you