Export Operator

Location: Tipton

EXPORT OPERATOR
£29,000 - £34,000
EXPORTS / SEA AND AIR FREIGHT
MONDAY - FRIDAY 8.30AM - 5PM
Based in West Midlands (DY4)
We are seeking to recruit an EXPORT OPERATOR to join a well-established freight forwarding office based in Dudley, West Midlands.
This is an exciting opportunity for a candidate who has at least 2 years’ experience within freight forwarding and exports.
The successful candidate will need to have excellent planning and organisation, proven problem solving and negotiation skills with the ability to build rapport with customers.
Duties will include:
 
* Receive, process, and manage multiple different customers export bookings in line with agreed time frames and company standards and guidelines
 
* Sea and Air freight exports including FCL/LCL
 
* Dealing with shipping lines/consolidators and air freight agents
 
* Liaising with suppliers to fulfil customer bookings covering the full range of requirements
 
* Data inputting for new bookings into the booking platform Box Top
 
* Sending confirmations to suppliers and clients
 
* Problem resolution including haulage delays/vessel details and sourcing alternative jobs when required
 
* Job tracking and keeping customers up to date
 
* Closing jobs when completed to customer satisfaction