Import Operator

Import Operator

£29,000 - £34,000

Export / Sea and Air Freight

Monday – Friday 8:30 AM – 5:00 PM

Based in West Midlands (DY4)

We are seeking to recruit an Import Operator to join a well-established freight forwarding office based in Dudley, West Midlands.

This is an exciting opportunity for a candidate who has at least 2 years experience within freight forwarding and imports.

The successful candidate will need to have excellent planning and organisation, proven problem‑solving and negotiation skills, and the ability to build rapport with customers.

• Receive, process and manage multiple different customers' incoming import bookings in line with agreed time frames and company standards and guidelines.
• Sea and Air freight exports including FCL/LCL.
• Dealing with co loaders and overseas agents to arrange.
• Liaising with suppliers to fulfill customer bookings covering the full range of requirements.
• Data inputting for new bookings into the booking platform Box Top.
• Sending confirmations to suppliers and clients.
• Problem resolution including haulage delays/vessel details, spotting potential issues, import ETA tracking, cross trade bookings and sourcing alternative options where required.
• Sending customs clearance templates to import clearing agents.
• Booking UK deliveries and collections with consolidators / shipping lines / merchant haulers.

At least 2 years experience within freight forwarding and imports.