Wash Associate

Wash Associate at Mike's Carwash

Starting pay up to $14/hour based on availability, plus incentives. Part‑time positions available.

A Mike’s Carwash Wash Associate is on the front line of customer service. They will perform the roles of Service Advisor and Director and ensure the facility is always clean and prepared for customers according to our high standards.

• Execute the Mike’s Purpose by delivering a clean, quick car wash every time, with a smile.
• Service Advising:
  Greet and advise customers about Mike’s products/services and process sales transactions.
• Directing:
  Safely prep and direct the vehicle into the wash tunnel.
• Abide by our Values:
  Safety, Integrity, Teamwork, Fun, Accountability, Passion.
• Customer Satisfaction:
  Maintain the interior and exterior of the property so customers always feel comfortable and keep all customer‑related material stocked and clean.
• Training:
  Participate in extensive training to keep skills in production up to date. Ask management for assistance if needed.

• Must work all scheduled shifts unless notified otherwise by management.
• Attend scheduled team meetings.
• Must be available to work 2 of the 3 following days:
  Friday, Saturday, and/or Sunday.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires verbal and written communication, hearing at a conversational level, depth perception, and color distinction. The employee will continuously stand or walk, occasionally sit, stoop, reach, twist at waist, perform repetitive hand motions, lift up to 50 lbs.,

pull up to 10 lbs., carry up to 50 lbs., bend, kneel, and balance. Climbing stairs and ladders is rarely required.

The work environment involves frequent indoor and outdoor work in temperatures ranging from 0 to 100 °F, exposure to chemicals, and wearing eye or hearing protection. Workers are rarely required to work with machinery that has moving parts nor wear gloves.

• Customer Focus:
  Consistently places a high value on customers and all issues related to customer; objectively listens to, understands and represents customer feedback; anticipates customer needs and develops appropriate solutions; meets all promises and commitments made to customers.
• Decision Making:
  Demonstrates an ability to make difficult decisions in a timely manner; gathers relevant input and develops a rationale for making decisions; evaluates the impact or consequences of decisions before making them; acts decisively despite obstacles, resistance or opposition; accepts consequences of decisions; willing to correct erroneous decisions when necessary; defends rationale for decisions when necessary.
• Empathy:
  Identifying with and caring about others. Demonstrates genuine concern for others. Respects and values people. Perceives and is sensitive to the emotions people experience. Expends considerable effort to understand the real needs, concerns and feelings of others. Advocates for the interests, needs and wants of others. Demonstrates cross‑cultural sensitivity and understanding. Takes personal and/or professional risks for the sake of others.
• Flexibility:
  Responds promptly to shifts in direction, priorities and schedules; demonstrates agility in accepting new ideas, approaches and/or methods; effective in juggling multiple priorities and tasks; modifies methods or strategies to fit changing circumstances; adapts personal style to work with different people; maintains productivity during transitions, even in the midst of chaos; embraces and/or champions change.
• Problem Solving Ability:
  Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one.
• Resiliency:
  Continues toward goals in the face of difficulty and adversity; handles criticism…