SVP, Cloud & Infrastructure Platforms

The Senior Vice President, Cloud & Infrastructure Platforms is responsible for defining and executing the strategy, architecture, engineering practices, transformation initiatives, governance, and operations for Synchrony's private and public cloud platforms. This executive will lead the modernization of enterprise technology capabilities across cloud, networking, platform services, databases, virtual desktop infrastructure, and hybrid‑cloud connectivity.

This role will build and lead a high‑performing technology engineering organization focused on delivering secure, scalable, reliable, and cost‑effective platforms that accelerate business growth, enable digital transformation, and strengthen enterprise resilience.

The SVP will serve as the executive leader for Cloud & Infrastructure Platforms and partner closely with leaders across the CIO, Engineering, Security, Architecture, Product, and Business organizations. The role will establish strategic direction, lead critical technology initiatives, advance Synchrony's cloud‑first strategy, and champion engineering excellence through automation, Agile delivery, infrastructure as code, platform standardization, and strong operational discipline.

This is a highly visible executive leadership role requiring exceptional strategic thinking, execution, organizational leadership, and executive‑level communication skills.

• Define and execute the enterprise strategy, architecture, roadmap, and operating model for private and public cloud, enterprise networking, database platforms, virtual desktop infrastructure, and related platform services.
• Build, lead, and develop a high‑performing technology engineering organization grounded in accountability, innovation, operational rigor, and continuous improvement.
• Partner with leaders across Technology, Security, Risk, Compliance, Architecture, Product, and Business organizations to align platform investments and priorities with enterprise objectives.
• Lead cloud and infrastructure modernization initiatives that improve agility, resilience, scalability, security, performance, and cost efficiency while advancing Synchrony's cloud‑first strategy and application modernization objectives.
• Deliver secure, reliable, and scalable cloud, network, database, hybrid‑connectivity, and virtual desktop capabilities that support employees, contractors, contact centers, business‑critical applications, and Synchrony locations.
• Provide streamlined cloud onboarding, account provisioning, governance, and lifecycle management across supported cloud providers.
• Establish and enforce architecture, engineering, security, and operational standards that advance automation, observability, auditability, infrastructure as code, continuous delivery, platform reliability, service resilience, and disaster recovery.
• Establish governance, controls, and requirements traceability that meet regulatory, audit, risk, security, and policy requirements; represent the organization in regulatory examinations and meetings with agencies including the Federal Reserve Board and the Office of the Comptroller of the Currency.
• Establish and mature Fin Ops practices while managing technology budgets, investment priorities, strategic vendors, and resource allocation to optimize cost and deliver measurable business value.
• Develop and execute communication strategies for Technology & Operations leadership, cross‑functional stakeholders, the Executive Leadership Team, customers, and external partners; build relationships that align priorities and influence outcomes.
• Serve as an executive advocate for platform modernization, engineering excellence, and technology transformation, and perform other duties and special projects as…