Project Manager, IT Project Manager, Program ​/ Project Manager

Project Manager – Sentri Lock

The Sentri Lock Project Manager ("PM") combines the customer’s strategic business outcomes with technical delivery expertise to implement managed security access solutions to real‑estate and non‑real‑estate clients, new market verticals, and internal business transformation initiatives. The PM delivers solutions for projects with high levels of ambiguity, advanced technical stacks, SaaS/cloud applications, and audiences at various stages of the Sentri Lock journey.

The role leads implementations for new and existing clients and governs internal Sentri Lock teams for transformation initiatives.

• Serve as a program manager within the PMO/Implementations team, overseeing customer implementations of products, applications, and customer education.
• Proven track record of influencing cross‑functional teams and driving organizational change in a technology‑driven environment.
• Apply business acumen to lead internal business transformation initiatives across all Sentri Lock departments to scale the business.
• Experience managing projects in SaaS, cloud‑based, or secure access technology companies is highly desirable.
• Develop project plans, reports, task workflows, and tracking for assigned projects and initiatives.
• Interact with vendors and client staff to ensure data is ready for integration and consumable.
• Complete projects within strict deadlines and budget, overseeing complex programs.
• Consult with customers and communicate technical concepts in non‑technical business terms.
• Build strong relationships with customers, internal teams, and vendors.
• Communicate complex technical concepts to executive stakeholders and non‑technical audiences.
• Propose initiatives to streamline processes and integrate new ones, continually listening, interpreting, and innovating based on customer outcomes.
• Extensively utilize project management software and related applications.
• Develop and improve complex project management solutions.

• Bachelor’s degree in a technical discipline (engineering, computer science, etc.) or equivalent educational experience – required.
• PMP, PMI‑ACP, or Six Sigma certification strongly preferred.
• Experience in SaaS or Secure Access environments preferred.

• 5+ years of technical product or program management experience – required.
• 5+ years of direct experience working with technical integration teams – required.
• 5+ years of experience managing projects across functional teams, building and documenting sustainable processes, and coordinating release schedules – required.
• 3+ years of experience executing against Key Performance Indicators (KPIs) and Objectives/Key Results (OKRs) to drive business outcomes – required.
• 2+ years of experience with real estate data – preferred.

• Valid driver’s license and insurability by Sentri Lock – required.
• Anticipated travel up to 50% – required.
• Extensive experience with Microsoft Office suite – required.
• Support the mission and goals of the company – required.
• Seek and complete appropriate levels of training, development, and research – required.
• Ability to thrive in a culture of innovation – strongly preferred.