Director of Operations - Industrial Automation Group

DIRECTOR, OPERATIONS

Position Summary

The Director, Operations is responsible for the strategic and operational leadership of IAG's operating locations, providing leadership through a regional management structure and ensuring consistent execution across the national operations network.

This position leads Regional Operations Managers and works through regional and site leadership teams to drive safety, quality, customer service, productivity, cost management, operational discipline, and continuous improvement across all Industrial Automation Group locations.

The Director is accountable for establishing consistent operating expectations while recognizing the unique requirements of individual markets, customers, and facilities. This leader will develop scalable operating practices, strengthen leadership capability, improve visibility through meaningful performance metrics, and ensure resources and capacity are aligned with current and future business requirements.

The successful candidate will combine strong multi-site operational leadership with the ability to develop leaders, standardize processes, drive accountability, and translate business strategy into consistent execution across a geographically dispersed organization.

• Provide strategic and operational leadership across all assigned operating locations.
• Lead Regional Operations Managers and establish clear accountability for regional and site-level performance.
• Translate organizational strategy and business objectives into measurable operational priorities.
• Establish consistent operating expectations across regions while allowing appropriate flexibility for customer, market, and facility requirements.
• Develop and maintain an effective operating cadence that provides visibility into performance, priorities, risks, and required actions.
• Ensure regional and site leadership teams have the resources, tools, processes, and organizational support necessary to execute effectively.
• Serve as the senior operations escalation point for significant performance, customer, staffing, safety, quality, or operational issues.

• Lead, coach, and develop Regional Operations Managers responsible for geographically dispersed operating locations.
• Establish clear roles, responsibilities, decision rights, and performance expectations across the regional and site leadership structure.
• Ensure Regional Managers effectively lead and develop site-level operational leadership and support teams.
• Conduct regular regional and site business reviews focused on performance, priorities, risks, and corrective actions.
• Maintain appropriate visibility and presence across operating locations through regular site visits and leadership engagement.
• Identify leadership capability gaps and develop appropriate succession, development, or recruiting strategies.
• Promote effective communication and collaboration between regional leaders, site teams, and corporate functions.

• Establish and monitor key operational performance indicators across locations.
• Drive consistent accountability for safety, quality, service, productivity, labor efficiency, cost, inventory, and other established operational measures.
• Develop performance scorecards and management routines that provide visibility from the site level through regional and national operations leadership.
• Identify performance trends, operational risks, and opportunities requiring intervention.
• Ensure appropriate corrective actions are established for locations or regions performing below expectations.
• Share and scale successful practices across regions and operating locations.
• Partner with Finance to understand operating performance, cost drivers, variances, and opportunities for improvement.

• Establish a strong safety culture across all operating locations.
• Ensure Regional Managers and site leaders maintain consistent accountability for safe work practices and regulatory compliance.
• Partner with Environmental, Health and Safety and other appropriate functions to improve safety performance and reduce operational risk.
• Promote proactive safety practices, including leadership visibility, GEMBA walks, MDI reviews, hazard identification, corrective actions, and associate engagement.
• Monitor safety trends and ensure timely response to incidents, near misses, and emerging risks.
• Drive increased…