Warehouse Associate

Sales Operations Manager | Driving Client Success, Workflow Optimization & Cross-Functional Team Performance

Position Summary

The Warehouse Associate supports Willis Music’s retail and rental operations by receiving, organizing, preparing, and distributing musical instruments and related products. This role is essential to ensuring accurate inventory control, timely order fulfillment, and the safe handling of valuable instruments and accessories.

Key Responsibilities

• Assist with maintaining accurate physical inventories records and counts
• Organize warehouse space to ensure efficiency, cleanliness, and safety
• Support seasonal needs such as back-to-school rentals, events, and instrument returns
• Process Instrument rental returns in and out of the repair shop
• Perform basic quality control checks on instruments returning from the repair shop to ensure correct items, accessories, and appropriate tagging before distribution.
• Assist with loading and unloading delivery vehicles
• Communicate inventory needs, damages, or discrepancies to management
• Receive, inspect, and accurately log incoming shipments
• Pick, pack, and prepare orders for store locations, customer purchases, and special events
• Safely handle, store, and transport instruments following company standards
• Follow all safety procedures and company policies
• Assist with special projects as assigned
• Estimated annual earnings at $14.00 per hour: $25,480–$29,120, depending on hours worked
• Eligible benefits may include:
• Health insurance options
• 401(k) with company matching
• Paid time off
• Life insurance
• Employee discounts on instruments and accessories.

Qualifications & Skills

• High school diploma or equivalent preferred
• Ability to lift and carry up to 50 lbs.
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Basic computer skills for inventory systems
• Previous warehouse, shipping, or inventory experience a plus but not required

Physical Requirements

• Standing, sitting, walking, bending, and lifting for extended periods
• Ability to safely handle fragile and high-value instruments

Entry level

Full-time

Management and Manufacturing

Retail