Retail Sales – Part Time

Your Impact at Lowe’s

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe’s. This is an excellent role for those who want to engage with customers and help them solve their home‑improvement challenges.

Whether you need a part‑time position or a place to plant yourself and grow, Lowe’s is ready to support your goals. As a Lowe’s associate you’ll gain access to many benefits beyond competitive pay and flexible schedules.

• Multiple top‑tier health insurance options.
• Lowe’s tuition assistance program.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program to learn new trade skills.

For information about our benefit programs and eligibility, please visit

You will welcome customers to Lowe’s and help them find the right products and services for their home‑improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets:

• Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down‑stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross‑train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

• 6 months of retail and/or customer service experience.
• Bi‑lingual skills.
• Certification in trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home‑improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s…